Archetype: facilitator

Segment: public-sector-innovation-center-nl

Role Title: Innovation Programme Facilitator (overrides archetype)

Inherited Fields

FieldValueSource
Job StatementWhen facilitating a cross-organizational collaboration, I want a workspace that provides a single source of truth for roles, responsibilities, workstreams, and knowledge, so I can keep all parties aligned and guide the collaboration using proven methodologies.facilitator
Decision Authorityinfluencerfacilitator

Goals (merged with archetype)

  • Ensure digital sovereignty — prefer open source tools
  • Guide collaborations using structured methodologies

Frustrations (merged with archetype)

  • Dutch public sector procurement makes tool adoption slow
  • Participants are spread across municipalities with different IT policies

Workarounds (merged with archetype)

  • Using open source alternatives where possible

Context Triggers (merged with archetype)

  • New public sector innovation programme launched

Tools Currently Used (merged with archetype): Nextcloud, Jitsi

Empathy Notes
NL public sector facilitators operate under digital sovereignty mandates, adding an extra layer of tool selection constraints on top of the usual cross-org coordination challenges.